Let me begin by simply assuaging your concerns about the content of this letter. It is no secret that most Fives prefer not to be the...

“The customer is always right.” You’ve probably heard this old adage many times. I doubt anybody really knows where it came from, and...

Is your team growing? If so, that’s great! You should throw a little party to celebrate. The ability to grow a team is a sure sign of...

This letter is not for you. I know that most of what I say here won’t apply to you…you’re different. But maybe this could apply to a...

Michael Jordan is the greatest basketball player of all time. Fight me on it. But even MJ couldn’t win championships on his own. He...

Leading a changing team can be difficult. Often when a team or a company is changing or growing, leaders find themselves pushed to the...

One of the mistakes that many leaders make is using their team solely as a means to serve their own agenda. But a great leader does much...

Have you ever gotten an email and noticed a really great signature at the bottom? More likely, have you ever noticed a really bad one? It...

Much of our collective time is spent in a “stressed out” state. There is always something else on the to-do list, always an upcoming...

Do you ever get to the end of your week and feel like you’ve done a lot, but accomplished basically nothing? In your case, the issue may...